Terms & Conditions

Effective Date: November 1, 2025

Welcome to One Step Behaviour Services, a telehealth Applied Behavior Analysis (ABA) provider in Ontario, Canada. These Terms of Use govern your use of our website (onestepbehaviourservices.ca) and services. By accessing our website or services, you agree to these terms.

About Our Services

One Step Behaviour Services, operated by Camila Guerrero Tenor, a Registered Behavior Analyst (RBA), provides telehealth ABA and parent-mediated interventions (PMI) for families in Ontario, particularly rural areas like Wellington County, Simcoe, and Waterford.

Website Use

Permitted Use: You may use our website to learn about our services, submit inquiries, or book consultations. You agree to provide accurate information in forms (e.g., contact or intake forms).
Prohibited Use: Do not use our website for unlawful purposes, to submit false information, or to interfere with its functionality (e.g., hacking, spamming).
Third-Party Links: Our website links to external resources (e.g., Autism Ontario, OAP). We are not responsible for their content or practices.

Service Agreements

Booking a consultation or service (e.g., PMI package) requires a separate service agreement, outlining payment, cancellation, and delivery terms.
Services comply with the College of Psychologists and Behaviour Analysts of Ontario (CPBAO) and Behavior Analyst Certification Board (BACB) standards.

Intellectual Property

Content on our website (e.g., logo, text, handouts) is owned by One Step Behaviour Services. You may not reproduce or distribute it without permission, except for personal use (e.g., downloading handouts with consent).

Limitation of Liability

We strive to ensure our website and services are accurate and reliable but do not guarantee error-free performance (e.g., technical issues due to internet connectivity).
One Step Behaviour Services is not liable for damages arising from website use, except as required by law.

Privacy

- Our collection and use of personal information are governed by our Privacy Policy [link to Privacy Policy].

Changes to Terms

We may update these Terms of Use, with changes posted on our website. Continued use after updates constitutes acceptance. Last updated: [November 1, 2025].

For questions or concerns, contact:

Camila Guerrero Tenorio

Email: [yourbusinessemail@onestepbehaviourservices.ca]

Phone: [Your Business Phone Number]